In the last six months we have received some great questions! In order for our customers to receive the best information and most accurate quotes we encourage everyone to give very detailed descriptions of the materials you would like us to buy and refine. Even things that you may not think are significant can indicate what kind of material you have and what the grade is. Here are the main elements we take into account when people ask questions about their materials.

1. Type of Metal – of course the type of precious metal your items contain is the main indicator of how much they are worth refined.
2. Markings/Hallmarks – these are especially important on sterling silver sets and flatware. Always try and indicate if these items are marked with the word ‘sterling’, 925 or 800. 925 silver is 92.5% silver, where as 800 silver is only 80.0% silver.
3. Weight – there is a very big difference between the weight of items before they are refined and then the weight of the actual precious metal contained in items. We try and estimate only on the value of the precious metal content. So account for the fact that 40 lbs. of material is not the same as 40 lbs. of pure silver.
4. Quantity – the amount of precious metal you have to refine is important because often times we can offer you a higher return on larger amounts of material. This is because it is more energy efficient to process large amounts of material at once than several smaller quantities at different times.

On our Submit Your Question Form, there is an image upload capability where you can send us a photo of the items you wish to refine.

As always, let us know if you have any questions.